Adeliade dog farm days Terms and Conditions
The following terms and conditions (T&Cs) apply to the provision by Dog farm days (ABN 31 951 766 979) to you (Pet Owner, You or Your) of Boarding, Daycare, Day Stay other related services (the Services) for Your dog at Adelaide Dog Farm Days Facility. By making a booking with Dog Farm Days, you will be deemed to have accepted these T&C’s.
1. Disclosure
1.1. You must, on making a booking and at all other relevant times, disclose any medical conditions or peculiar behaviours (eg timidness or fear aggressiveness or any behavioural conditions and/or previous observations that could affect Your Pet’s ability to integrate safely in a group setting) of Your Pet(s).
2. Vaccinations and Other Treatments –
2.1. You acknowledge and agree that all Boarding, Daycare, Day Stay and Grooming Pets must meet vaccination requirements.
2.2. All Pets must have been treated for fleas and worms not more than 1 month prior to the date of check-in.
2.3. dogs must have received: a) an initial course of the C5 vaccination (for dogs) at least 14 days prior to the date of check-in; or
b) C5 vaccination at least 7 days, but no more than 12 months, prior to the date of check-in.
2.4. The current vaccination certificate for the Pet must be provided to us on making the booking or no later than 14 days prior to the day care date.
2.5. We do not accept pets titre testing in lieu of vaccinations.
2.6. We reserve the right to refuse entry of a Pet for any reason We consider reasonable, including without limitation because:
a) the Pet is a dog or cat aged less than 18 weeks of age;
b) the Pet is 15 years of age or greater;
c) the Pet has previously attended and, in Our opinion, the Pet is not suitable for the Facility;
d) the Pet fails to pass a health and wellbeing examination, its vaccinations are not current, or a vet clearance is not provided when required;
e) the Pet, in Our opinion, demonstrates aggressive behaviour; or
f) You are aggressive or threatening towards any of Our staff at any time, in which case We shall cancel Your booking for that Pet.
3. Playtime – Daycare / Day Stay
3.1. You acknowledge and agree that participation by the Pet in playtime during Daycare/Day Stay is at Our sole discretion.
3.2. Aggressive behaviour or severe anxiety/stress – Boarding / Daycare / Day Stay. If the Pet, in Our opinion, demonstrates aggressive behaviour or severe anxiety/stress during Boarding, Daycare or Day Stay, We reserve the right to:
b) isolate the Pet (for aggressive behaviour);
c) change the environment (eg pheromones); and/or
d) request that You or Your emergency contact collect the Pet from the Facility immediately.
3.3 You acknowledge and agree that our fencing on the property is of varying height between 1.1metres-1.8metres. Other than as a result of negligent acts or omissions of Us or Our employees, We are not liable for absconding animals, including animals jumping over the existing fencing, or digging/ escaping underneath fencing. This may also include escaping through gates on the property.
4. Veterinary Treatment
4.1. If the Pet becomes ill or is injured while at Adelaide Dog farm Days, We will, as soon as reasonably practicable after becoming aware of such illness or injury, contact You (and if We cannot contact You, Your emergency contact) on the phone number(s) provided in the booking form to seek instructions in relation to any treatment of the Pet.
4.2. If We are unable to contact You or Your emergency contact and in Our reasonable opinion veterinary treatment is required, then You authorise Us to obtain veterinary treatment for the Pet by, in Our sole discretion, either transporting the Pet to a veterinarian or by having a veterinarian attend at the Facility.
4.3. We will obtain treatment for the Pet from a veterinarian of Your choice where it is reasonably practicable for Us to do so (and You have previously provided Us with the details of Your preferred veterinarian). We will otherwise obtain treatment from a veterinarian of Our choice.
4.4. You authorise Us to act in accordance with the veterinarian’s advice and/or instruction in respect of the treatment of the Pet’s illness or injury and You agree that the veterinarian’s decision in relation to the treatment of the Pet is final and conclusive.
4.5. You agree to pay all costs associated with such veterinary treatment, including: the cost of any medicines, operations and out of pocket expenses incurred by Us for treatment of Your Pet (including any costs for travel by the veterinarian as charged by the veterinarian to Us);
5. Acceptance of Risk and Limit on Our Liability
5.1. You acknowledge and agree that during the provision of the Services:
a) the Pet may engage in playtime with other animals at the Facility;
b) the Pet may behave in a different manner to usual, which may result in injury to or death of the Pet and/or other animals at the Facility;
c) under no circumstances will We be held responsible for any item brought into the Facility that is lost, destroyed or left behind.
5.2. While every care will be taken by Us, You acknowledge and agree that:
a) You leave the Pet in Our care solely at Your own risk;
b) You are solely responsible for any and all acts or behaviour of the Pet while at the Facility; and
c) other than as a result of negligent acts or omissions of Us or Our employees, We are not liable for any illness including, but not limited to Canine Influenza (Cough), injury or death, loss or damage of any kind that may occur to the Pet, or caused by the Pet in respect of any other animals at the Facility.
5.3. You agree to indemnify and hold Us harmless against all claims damages, costs (including without limitation legal costs on a full indemnity basis), losses, liabilities and expenses arising out of the illness or injury to or death of the Pet, or any other animal boarding at the Facility, caused by the actions of Your Pet, other than those arising out of Our or Our employees’ negligent acts or omissions.
5.4. You acknowledge and agree that notwithstanding any other provision of these T&Cs, Our total maximum liability to You in relation to provision of Services to You and Your use of Adelaide dog farm days is limited to an amount equal to the fees and costs paid by You to Us for or in connection with the relevant Service, and We are not in any way liable to You for any indirect or consequential loss (such as veterinarian fees or loss of income).
6. Transport
6.1. You acknowledge and agree that dogs will be transported to and from the facility by a trained staff member.
6.2. You acknowledge and agree that all dogs will be restrained by a seatbelt device in the vehicle.
6.3. other than as a result of negligent acts or omissions of Us or Our employees, We are not liable for any injury or death, loss or damage of any kind that may occur to the Pet, or caused by the Pet in respect of any other animals during transportation.
6.4. You agree to indemnify and hold Us harmless against all claims damages, costs (including without limitation legal costs on a full indemnity basis), losses, liabilities and expenses arising out of the illness or injury to or death of the Pet, or any other animal boarding at the Facility, caused by the actions of Your Pet, other than those arising out of Our or Our employees’ negligent acts or omissions.
7. Marketing and Social Media
7.1. You acknowledge and agree that at any time during your pets stay Your Pet may be photographed or video and such photograph(s) or video may be used for marketing and/or promotion purposes on the Website and/or Ou social media accounts.
8. Miscellaneous
8.1. If any provision of these T&Cs is void, voidable or unenforceable, it will be read-down or, if necessary, excluded to the extent required to make it not void, voidable or unenforceable, and all other terms remain in full force and effect.
8.2. These T&Cs are governed by the laws of South Australia.
8.3. We reserve the right to update these T&Cs from time to time. The T&Cs in place at the time of making a booking will apply for that booking.